Attitudes and Behaviour in Organisations
What are Attitudes?
Mental states, developed through experience, which are always ready to exert an active influence on an individual’s response to any conditions or circumstances to which the person has been directed
Allport (1935)
Certain regularities of an individual’s feelings, thoughts and predispositions to act toward some aspect of his [sic] environment
Secord and Backman (1969)
ACB
There are said to be three components of an attitude, which can easily be remembered using ‘ACB’. These three components are;
- Affective Component – feelings of an attitude.
- Cognitive Component – Thoughts about an attitude.
- Behavioural Component – Predispositions to act towards an attitude.
Attitudes in the Workplace
Attitudes come into the work-place under four different headings, these are;
- Work situation – Attitude towards the actual job; pay, co-workers, working conditions, etc.
- Personality – The way someone attitude is in the first place.
- Values – What comes out of the work.
- Social influences – What co-workers, managers etc. attitudes are like.

