Emotional Intelligence Theory: Intelligence

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Here at My Organisational Bahviour we want to try and provide as much up-to-date information on the subject of Organisational Behaviour as we can. However, there is nothing better than having a book to sit down in a quiet place and read. We recommend the following books.

Organizational Behaviour (Buchanan and Huczynski)

Management and Organisational Behaviour (Mullins)

(Goleman, 1995)

Emotional intelligence is the ability to identify, integrate, understand and reflectively manage our own and other people’s feelings.

There are two views on emotional intelligence, one being from the point of view of ‘Positivists’ and the other from the point of view of ‘Constructivist / Interpretivits’. Below are what both parties think;

Positivists

Emotional intelligence is a thing existing independently from the minds of those who talk about it.

Constructivist / Interpretivits

Emotional intelligence is an idea, created by those who talk about it. Different people’s definitions of it reflect their personal preferences, rather than objective truth.

Goleman made this ‘emotional intelligence’ idea popular in the 90’s because he said that it is more important in business than technical skills or rational intelligence, something which, understandably, caused a lot of people to totally agree with him, or totally disagree. The main people who need emotional intelligence or people working higher up in the hierarchy, as they need to be able to understand people below them and know how to motivate them.

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