Emotional labor is a term that refers to the effort exerted by individuals to manage their emotions in order to meet the emotional display rules of a particular job or profession.
Emotional Labor in the Workplace Find out more...
Theory Z is an alternative management approach that aimed to create a harmonious work environment while maintaining high levels of employee commitment and job satisfaction.
Ouchi’s Theory Z Find out more...
Goleman’s Emotional Intelligence framework provides a comprehensive understanding of how emotions impact our behavior and interactions in the workplace.
Goleman’s Emotional Intelligence Framework Find out more...
Leading by example is the practice of demonstrating desirable behaviors and qualities that align with an organization’s values and goals.
What is Leading by Example in the Workplace? Find out more...
Idealized influence is a leadership behavior where leaders serve as role models for their followers. They gain respect and admiration from their team members by exhibiting high moral and ethical standards, demonstrating a strong work ethic, and consistently acting in the best interests of the organization.
What is Idealized Influence in Organizational Behavior Find out more...
Knowledge Management is the process of capturing, storing, sharing, and utilizing knowledge within an organization to improve decision-making, problem-solving, and overall performance.
What is Knowledge Management? Find out more...
A cross-functional team consists of individuals from different departments or areas of expertise who come together to work on a specific project or goal.
What is a Cross-Functional Team? Find out more...
This articles explores the key differences with formal versus informal communication channels and why both are important in organizations.
Formal versus Informal Communication Channels Find out more...
Employee Town Hall Meetings refer to large, informal gatherings within an organization where employees and management come together to discuss various topics.
What Are Employee Town Hall Meetings Find out more...
Upward Communication in organizational behavior refers to the flow of information from lower levels of a hierarchy to higher levels.
What is Upward Communication? Find out more...
